Shipping & Returns

Delivery only within Germany

Shipping

Standard shipping: €6.00

Shipping for orders for 2kg - 5kg: €7.00

Shipping for products in the “Lucky Charm” category: €4.00

For ecological reasons, your order may arrive in a box that has already been on its way for the second time and that we have recycled. This way we save resources and actually it only depends on the inner values ​​of your package. We also avoid using plastic as much as possible when shipping your order.

returns

Returns are possible within 14 days and are subject to a charge. The costs for returns depend on the product. If you have purchased a personalized product, a return is not possible. For returns and complaints, please contact me by email at tanja.stoneart@gmail.com

Why do I have to pay the return shipping costs?

In the event of a cancellation of the products, the return shipping costs will be borne by the buyer out of consideration for our environment. We would like to raise awareness of delivery routes and thus minimize return routes. We also save an enormous amount of paper by not including the returns label with each individual package, as it produces unnecessary waste when not used.